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Webinar: In-Person vs. Phone Interviewing Claimants
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Please join us for this 1 hour webinar is being presented by Rick Wakefield, PA, CD, JD, President at International Consultants, Inc. on Thursday, June 25th at 11:00 am PT, 12:00 pm MT, 1:00 pm CT, 2:00 pm ET.

6/25/2020
When: June 25, 2020
1:00 pm CT
Where: Online Webinar
N83 W13410 Leon Road
Menomonee Falls, Wisconsin  53051
United States
Contact: Isaiah Perez
414 375-2992 ext. 1109

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Rating level: Intermediate/Advanced 

Strategies and techniques are very different between phone and in-person interviews. Participants will learn how to prepare for and develop processes for interviewing claimants, with special emphasis on the complex injury fraud cases. Fine tune listening skills and hone the art of file review and preparation. Know how one should deal with the unexpected and what you need in front of you during the interview. Learn how to compensate for the absence of body language and nonverbal communication during phone interviews.

Registration is free to IASIU members and $50 for non-members to attend this event. If you are not a member of IASIU who works in SIU and would like to register please contact our office.   

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