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Rating level: Intermediate/advanced 

This course is designed for insurance fraud investigators, licensed adjusters, case managers, and claims professionals whose duties require them to perform in-depth social media investigations on parties involved in a claim.

Upon completion of this course, the participants will be able to:

• Create a data set, based on claim information, to be used to search and confirm online profiles.

• Expand data set using Open Source Intelligence.

• Effectively search social media platforms using data to identify, then confirm profiles.

• Use advanced search techniques to find all available information connected to confirmed profiles.

• Identify tools to be regularly used during social media investigations.

• Understand the process that drives effective social media investigations.