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Webinar: Process Driven Social Media Investigations
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This 1 hour webinar is being presented by Erica Zebick, SIU Analyst Supervisor, Lee-Anne Castro, SIU Analyst Supervisor and Jeff Carter, General Analyst with Farmers Insurance.

2/13/2020
Where: Online Webinar
N83 W13410 Leon Road
Menomonee Falls, Wisconsin  53051
United States
Contact: Greg Haag
414 375-2992 ext. 1118


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Rating level: Intermediate/advanced 

This course is designed for insurance fraud investigators, licensed adjusters, case managers, and claims professionals whose duties require them to perform in-depth social media investigations on parties involved in a claim.

Upon completion of this course, the participants will be able to:

  • Create a data set, based on claim information, to be used to search and confirm online profiles.
  • Expand data set using Open Source Intelligence.
  • Effectively search social media platforms using data to identify, then confirm profiles.
  • Use advanced search techniques to find all available information connected to confirmed profiles.
  • Identify tools to be regularly used during social media investigations.
  • Understand the process that drives effective social media investigations.

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